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The Victory Lighting range of HLW infrared heaters offers safe and efficient outdoor heating for a wide range of spaces - both domestic and commercial. Whether you need a wall mounted patio heater for your garden, restaurant or bar, or a parasol mounted heater for your hotel or event space, the Victory range offers a great solution.
The Victory Lighting HLW30 is a 3kW infrared heater, with a sleek black casing. It is IP55 rated, and has two gold lamps which offer fast warm-up time, efficient, low-cost heating, 5,000 hours of performance and excellent glare reduction.
The shortwave technology heats objects within its coverage area rather than the air, so no heat is lost in windy conditions. This results in a very high amount of efficiency as all of the heat is directed to where it's needed (Over 90%).
The HLW30 electric patio heater comes with a 3m power cable and brackets for wall and ceiling mounting, as well as a clamp for parasol installation.
Model: HLW30
Heat Output: 3kW
Dimensions (L x D x H): 960 x 120 x 120 mm
Weight: 3.2kg
Lamps: 2 x 1.5kW Gold Lamps
Lamp Code: 64231571
Lamp Life: 5000 Hours
Casing Colour: Black
Voltage: 220v-240v
Power Cable: 3m
Mounting: Wall, Ceiling or Parasol
IP Rating: IP55
Warranty: 12 Months
| SKU: | HLW30BG |
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Style.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (customercare@tradegear.ltd) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to customercare@tradegear.ltd. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.
Victory Lighting Ltd is a manufacturer and supplier of lamps and fittings for lighting, heating and industrial processing.
The company’s range literally covers the full spectrum, from UV for curing and hygiene, through LED light bulbs, to infrared sources for comfort heating and industrial processing.
Victory has a great deal of experience and industry knowledge to offer its customers.
With distributors throughout the world and warehouse centres in the UK, USA, Poland, Australia and China, Victory has the capability to get products to where they are needed quickly and efficiently.
